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Return Policy
Privacy Policy | Terms | Return Policy | Security
Our Return/Exchange/Cancellation policy. Your satisfaction is our #1 goal.

Within 30 days of delivery of shipment, you may return or exchange any unopened media (videogame) or any other merchandise that's in new condition including original packaging and accessories.

Return Exchange
  • Merchandise must be in New condition along with all the original packaging.
  • Merchandise to be returned must be shipped in a protective box in addition to the manufacturer's packaging.
  • Full refund including the shipping cost if the return is a result of our error.
  • If your return is Not due to our error, we will deduct the shipping costs plus a 15% restocking fee from your refund.
  • Refund will be made in the same form of payment originally used for purchase.
  • You will receive a refund within 7 business days of our receiving your return.
  • Do not ship the merchandise back to us until we have issued you a RMA number.
  • Merchandise must be in New condition along with all the original packaging.
  • Merchandise to be returned must be shipped in a protective box in addition to the manufacturer's packaging.
  • Shipping is paid for by BowlersParadise.com if the exchange is a result of our error.
  • If your exchange is Not due to our error, a shipping charge will apply for reshipping the merchandise back to you.
  • Do not ship the merchandise back to us until we have issue you a RMA number.
Order Cancellation Refund Policy
All orders are automatically uploaded to our secure merchant processor which incurs fees. If you cancel your order BEFORE it has been shipped, you will be assessed a 15% cancellation fee before credit is issued. If you cancel your order AFTER it has been shipped, the Return Policy Information listed above must be followed.

Refusal Of Package

If you refuse a package without BowlersParadise.com's consent to do so, we reserve the right to charge you any fees that may incurre by the shipping company.

Shoes
If you have purchased bowling shoes and need to try them on for size, please do so on a clean/dry surface. If the shoes are not in New condition, we cannot accept them.

Packaging
Please keep all original packaging until you are certain that you will not return or exchange the merchandise.

Click here to submit a return/exchange.


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