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Coaches' Corner Brian Voss
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Articles The Show Factor - Part 2
Last time we discussed some ways that the business of selling bowling equipment has changed in the past 10 or 15 years. Specifically, how the power to influence purchasing behavior has shifted from the media to the Pro Shop operator. I mentioned that in order for the equipment market (and for the competitive side of the sport, for that matter) to function at its optimum potential, folks in the industry needed to do everything they could to help Pro Shop operators provide great information and great service to customers.

In searching for the ultimate answer we need to come up with solutions that would restore integrity while also creating a resurgence in membership and competitive events. One such way would be to get the Pro Shop operator more involved in the actual managing of competitive leagues or events. Managing these types of things requires certain skills, which can be learned, but it's the management itself that deserves compensation, which could eventually add much more to the bottom line for both the center as well as the Pro Shop owner.

Another idea for helping Pro Shop owners would be to create better merchandising solutions for product lines. As we all know, most Pro Shops are limited in size yet, collectively, the equipment manufacturers release in the neighborhood of 300 new balls per year. The feedback I hear from many Pro Shop owners is that they cannot possibly keep up with the new releases, let alone devote space for merchandising them. If there were better merchandising solutions that manufacturers might be willing to commit to on a longer term basis, then it is likely that they would not only gain more permanent space in the Pro Shops, but also help alleviate a lot of the confusion felt by those both selling and buying the equipment at the retail level. I can’t imagine what big-time retail stores like Walmart and Target might look like if they adopted some of the retail options that have been foisted upon Pro Shop owners. A huge part of those companies’ success is the fact that the shopping environment is neat and clean with the products merchandised in an easy-to-understand fashion that makes sense for consumers.

Before I close out the column for this week, I’d just like to personally thank everyone out there who was pulling for me in my quest to retain my PBA Tour exemption for next season. As I documented in my On Tour columns, it was a difficult season injury-wise and I’d made some real progress toward getting back in shape to make a run at it in the end, but came up just one spot short. It just goes to show you how difficult it is to stay out on tour and how good the top players really are!

I do plan on bowling a part-time schedule next year but my main focus will be on pursuing a number of ventures that will help grow the sport of bowling. I hope those of you who have followed my career the past 25 years will continue to remain fans and that you will get involved in helping me in any way you can in our quest to get the sport of bowling back on track for growth!
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